RETURN - Right to termination of the Agreement

To start the return process, please fill in the form at the following link:

Moreschi Return Form

Our Customer Care will contact you within approx. 2-3 working days with the return instructions.

The costs related to the return of the Products are entirely in charge of the Customer. Notice for non-EU Clients: please ship the returned item/s with "return tax-free" option delivery.

The Product must be returned intact, in the usual state of wear. If the Customer enforces the right to terminate the Agreement in any way not compliant with the conditions required by the present section, he will not have the right to any reimbursement.

The Customer has the right to terminate the Agreement with Moreschi without providing any reason and without any penalty within 14 (fourteen) days, from the day when he or a third party, different from the carrier in charge, obtain the physical possession of the Product. The date indicated on the delivery receipt will prevail.

For the purposes of complaining with the terms, it is enough that the Customer sends the communication related to the right to termination within the termination period. This communication could be sent by telegram, telex, e-mail and fax too, with a registered letter within the 48 (forty-eight) subsequent hours.

In case the Customer enforces the right to terminate, he must return to Moreschi the Products without any delay and, in any case, within 14 (fourteen) working days from the communication of the termination. The term is complied if the Customer sends the Products within 14 (fourteen) days from the communication of the termination.

If the Customer terminates the Agreement, all the costs he had paid to Moreschi will be refunded (except for the extra cost due to a particular kind of delivery required by the Customer, and different from the cheaper standard delivery offered by Moreschi), without any delay and in any case within 14 (fourteen) days from the day Moreschi has been informed of the decision of termination of the Agreement. Those reimbursements will be performed through the same payment instrument chosen for the first transaction, except for the Customer expressly required a different payment instrument; in any case the Customer will not bear any cost as result of the reimbursement.

The reimbursement can be interrupted by Moreschi until the Products delivery or until the Customer has given the proof of the shipment.